Campus Support Services

It is common for students to seek support during their time at McMaster. We have many programs, services, events, and clubs available.

International Students Summer Webinar Series

Join us for our summer webinar series to learn everything you need to know about getting ready for university life in Canada. This series is an opportunity to connect with our international student success team to learn about:

  • Where to live
  • Studying in Canada
  • Health insurance
  • Making friends
  • School and classes
  • and more!

All webinars will provide you with the opportunity to ask questions and get answers.



Life in Hamilton

Academic Expectations

Please Note:


Do you know where you are living when you come to Hamilton? Learn about what housing options are available, how to search for them and what to search for in a student rental.


What do I need to before I leave home? Learn more about applying for your study permit and Canadian immigration requirements, health insurance, getting to campus, Canadian banking options, cell phones, what to pack and what to expect when you arrive on-campus.

Life in Hamilton

What is it like to live in Hamilton? Learn about Canadian culture, what to do in Hamilton, taking care of your health and safety, and getting involved on-campus.

Academic Expectations – Undergraduate students only

Is university different than high school? Learn about the classroom experience, how to be a successful student and resources available to you as a student.

Student Panel Q&A

Learn from current McMaster international students about their experience and how to make the most out of your first year.

Campus Services

Student Accessibility Services (SAS)

Students who have a disability or disorder, such as a learning disability, ADHD, mental health disability, chronic medical condition, sensory such as blindness, deaf or hard of hearing, neurological or mobility limitation are encouraged to connect with SAS. To learn more about the variety of support services available, visit their website.

English Language Support

We know that joining a new community is sometimes hard when you are speaking in a second or third language. There is help:

  • The Student Success Centre offers many services to help our English-as-an-Additional-Language (EAL) speakers to improve their verbal and written English. Find out more.
  • The McMaster Office for the Development of English Language Learners is another resource. Located in the basement of Thode Library, the McMaster Office for the Development of English Language Learners (MODEL) is a free service designed to help both undergraduate and graduate students who may be struggling with the English Language. Learn more here.

McMaster Libraries

In addition to offering study spaces, the libraries at McMaster offer a number of services and programs for students. Learn about the four libraries at McMaster and how they can help you with your learning and research.

McMaster’s libraries include:

Athletics and Recreation

Interested in joining an intermural team, an athletic club, or accessing the fitness facilities? The Department of Athletics and Recreation offers a variety of activities, programs and services at a state-of-the-art facility.

Check out all that DBAC has to offer, by visiting their website.

Student Success Centre

The Student Success Centre offers programs, events and services to support your academic, personal, professional success during your time at University. From exchange and international student services, to academic skills support, and career and employment services, the Student Success Centre is here to help. Visit online or in person in Gilmour Hall, Room 110.

The Chaplaincy Centre

The Chaplaincy Centre offers a wide variety of programs, including prayer, social justice, social connections, self-care of mind, body and spirit, peace-making, and awareness-raising. Chaplains are available to listen, understand, support, and help. To learn more about services offered, visit the Chaplaincy Centre website.

First Generation Students

A First Generation student is a student whose parent(s) or guardian(s) have not attended a post-secondary institution. If you are the first one to attend university in your family, there are on-campus supports to help. Visit the Student Success Centre’s First Generation Students page for more information.

Did you know that the Student Success Centre supports McMaster students for up to 10 years after they graduate?

Visit the Student Success Centre for more information

MSU Services (Undergraduate Students)

The McMaster Students Union (MSU) operates over 30 business and services to serve the needs of undergraduate students and advocates for student interests at the University, municipal, provincial and federal levels.

The MSU services offer educational programming, social events and access to resources related to the service.


Spark is a service provided by the McMaster Students Union (MSU) that supports first-year students throughout their transition to McMaster University. Spark offers a weekly mentorship program, as well as social events, workshops, and online resources.

Queer Students Community Centre (QSCC)

The Queer Students Community Centre (QSCC) is a service of the McMaster Students Union. QSCC provides a contact point for McMaster students that may identify as gay, lesbian, bisexual, trans, or queer, and their allies. They offer educational programming and access to resources of interest to the LGBTQ community.

MSU Diversity Services

MSU Diversity Services exists in order to celebrate, unite, and advocate with the variety of diverse groups on campus within the realm of race, ethnicity, culture, faith, and indigenous affairs. In order to accomplish this, MSU Diversity Services helps to plan, support and promote events that allow McMaster students to fully experience the differences that make our campus unique.

View all MSU services.

Graduate Students Association (GSA)

The GSA advocates for the needs of the collective, act as a resource, and provides support and services that improve the graduate student experience at McMaster. For more information on the GSA or ways to get involved, visit their website.

Photo of students sitting outside of McMaster's grad club.


Clubs are a great way to get involved on-campus and meet other students. There are over 300 social, cultural, academic, recreational and religious clubs providing many options to find a club related to your interests. Visit Clubza to search for clubs related to your interests.

Here are two clubs that are of interest to many international and exchange students:

McMaster International and Exchange Club (MIX)

MIX provides students with the opportunity to exchange cultures, ideas and experiences while also making lasting connections. MIX facilitates cultural understanding and cooperation as well as aiding of integration for students on exchange into Canadian society. Learn more.

McMaster Outdoor Club (MOC)

MOC is a group of outdoor-enthusiasts that like to go on adventures and provide the opportunity to explore and interact with nature despite the indoor-structured University setting. MOC promotes personal growth and leadership through experiential outdoor education and recreation. Learn more.

Have questions about choosing courses or course work? We recommend that you talk directly to your Faculty advisors and professors.